How we use your data

Data protection is important to us


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How we use your data

Data protection is important to us

 Download PDF

Busythings processes personal data in line with the UK's General Data Protection Regulation (GDPR).


The Personal Data we collect

Depending on which Busy Things service you have registered for we capture some or all of the following personal data:

  • Full Name
  • Date of birth (parent/home subscriptions only)

  • Email address

  • Job title (school subscriptions only)

  • Telephone number

  • School Name (school subscriptions only)

  • School Address (school subscriptions only)

  • Personal or home address (parent/home subscriptions only)

  • IP address (automatically collected)

  • web browser type and version (automatically collected)

  • operating system (automatically collected)

  • your activity on this website, including the referring site and the pages you visit


We'll process your personal data in line with the UK's General Data Protection Regulation (GDPR).



What We Do With Your Personal Data 

All personal data you provide Busy Things with will be stored on our secure server in the UK.  By registering for a free trial, subscribing to Busy Things, making a purchase from our shop or registering your interest in Busy Things, you'll be giving us consent to process your personal data in the following ways:

  • Retain your data for the purposes of providing you with access to the service you have requested.
  • Monitor your usage of the Busy Things website to improve the services we offer.
  • Occasionally send you email relating specifically to the service you have requested (for example, information about failed credit card payments, or notices that your account is about to expire).  We will not send you marketing emails unless you specifically consent to receive them.


Data we collect from 3rd parties

If you choose to use a 3rd party service to access Busy Things (e.g. Sign in with Google and Google Classroom), we will collect some data from them to help us identify you and other members of your school. We use this data to create a unique Busy Things ID for each member of your school who need to access Busy Things. We collect your full name, plus a unique identifier to help us match your Busy Things ID to your 3rd party account. We also collect the email addresses of teachers to help with getting them and their classes set up on Busy Things. We will not share this data with any other 3rd parties or use it for any other purpose. We only keep this data while your Busy Things account is still in use and your Busy Things ID is still a member of your school.


Busy Thing's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.


Marketing and News emails

From time to time, we may also wish to send you information about updates to the Busy Things website, or any special offers that we are running. We will only send you these emails if you have consented to receive them.  You can opt in or out of these emails at any time by clicking 'Manage Account' at the top of the Busy Things website at any time.  You can also click 'Email preferences' in the footer of any emails we may have sent you.  We will not pass your contact details onto any third parties.


We track all of the emails we send, including whether they have been opened and which links have been clicked.  This is so we can monitor the effectiveness of the emails we send.



How long will we hold your data

We will normally hold your personal data for 3 years after your trial/subscription has expired or your last purchase. If you would like your personal data to be removed before this period, then please contact us using the details below.


How we keep your data safe

Busy Things holds your personal data in a secure data centre in the UK, which meets all current industry standards.  All personal data is only transmitted using SSL encryption technologies.  Your data will not be transferred outside of the UK, or disclosed to third parties, without your permission.


Your rights

By law we are required to provide you with certain rights. If you wish to access your data, to correct the data we hold on you or to withdraw permission for us to process it, then please contact us by telephone on +44 (0)1332 364963 or by email at and we will respond as quickly as we can.


If you are not happy with the way we have dealt with any requests, you have a right to complain to the Information Commissioner's Office. Their contact details can be found at



More Information

For more information, please see our Privacy, data and cookie policy and our Terms and Conditions for subscribers and trialists.